Returns & Refunds

At Creations Way, we take pride in the quality of our products.

Due to the nature of our products, we do not typically accept returns or offer refunds.

However, if your order arrives damaged or you receive the incorrect item, please contact us as soon as possible. We will gladly replace the damaged or incorrect product at no additional cost to you.

To help us resolve the issue quickly, please include:


  • Your order number

  • A description of the issue

  • Photos of the damaged or incorrect item

Our team will work with you to ensure you receive the correct product as quickly as possible.